NAMI HelpLine
Information, resource referrals and support for people affected by mental illness, and their families.
The National Alliance on Mental Illness runs an information and referral line staffed largely by people with lived experience of mental illness, or by family members.
Like Mind's line in the UK, this is the place for the procedural questions — how to navigate insurance, how to find a provider, what to do when someone refuses treatment.
NAMI HelpLine
Free information and referral, weekdays.
- United States
- Carers
- 1-800-950-6264
Call the NAMI HelpLine
Open 10am to 10pm Eastern, Monday to Friday.
Mon–Fri 10:00–22:00
- Free to call
- Freephone number
Checked 21 October 2026 against an official government page
People contact them about: depression, hearing or seeing things others don't, anxiety and panic, worried about someone else.
Other organisations
- 988 Suicide & Crisis LifelineThe United States' national crisis line. Call or text 988 from anywhere in the country, at any hour, free.
- SAMHSA National HelplineA free, confidential treatment referral line for mental health and substance use, run by the federal government.
- Crisis Text LineFree, 24/7 crisis support by text message with a trained volunteer counselor.
- Veterans Crisis LineConfidential crisis support for veterans, service members and their families — you do not need to be enrolled in VA care.
Is something here wrong?
A number that no longer works is the most serious thing that can go wrong on this site. If you have tried one of these and it did not connect, please tell us and we will check it the same day.
We are not affiliated with NAMI HelpLine and we do not speak for them. This page describes their service as they publish it; their own site is always the authority.