Privacy

What you write here

Your safety plan, and anything else you fill in on this site, is stored by your own browser on your own device. It is never transmitted to us. There is no account, no sign-in, and no server-side copy.

This has a consequence worth being blunt about: it is not backed up. If you clear your browser data, use a different device, or browse privately, it will be gone. That is why the safety plan offers a print button and a backup file — please use one of them.

On a shared or monitored device

Because your plan is stored in the browser, someone else with access to that browser profile could in principle find it. If that is a risk for you, read using this site on a shared device, which explains how to switch to session-only storage that disappears when you close the tab.

Every page also has a Quick exit button. It leaves the site immediately and removes this page from your Back button. It deliberately does not delete your saved work — a panicked keypress should not destroy the plan you spent an evening writing.

What we do collect

• Nothing at all on the crisis pages. The /help-now section loads no analytics, no cookie banner and no third-party script of any kind.
• Standard server logs for the site as a whole, as any web server produces. We do not store visitor IP addresses in any database.
• Anonymous page analytics on the non-crisis pages, and only if you agree to it. With no agreement, it runs without storing any identifier on your device.
• Anything you deliberately send us — for example a message telling us a number is wrong. That is the only route by which we ever receive text you have typed.

What we link to

When you tap a helpline's number or open their chat, you leave this site and their privacy policy applies, not ours. We send no information about you with that click — this site tells your browser not to pass on which page you came from, so a helpline's analytics never learns which of our pages you were reading.

We do not embed anyone's chat widget. That is deliberate: an embedded crisis chat would leak your visit to a third party on page load, and would fail silently when it did not load.

Cookies

Rise From The Edge sets no cookies of its own. Your country choice, your theme and your reduced-stimulation setting are stored in your browser's local storage, which is never transmitted with a request.

Getting in touch

If you want to ask about any of this, or tell us something is wrong, use the contact form. You do not have to give a name.