Voice-first routes and services with accessible written material.
These are services built specifically for blind and partially sighted people — the tag means the service is set up and its staff are trained for this, not that anyone else is turned away.
Advice and emotional support for blind and partially sighted people, and their families.
Call the RNIB Helpline
Hours not confirmed
Checked 15 October 2026 against their own page
For Deaf, hard-of-hearing, blind and partially sighted people, and anyone a phone line doesn't serve. BSL, text relay, textphone and easy read.
Crisis support moved to chat and apps, and that is usually called an accessibility win. With a screen reader it often is not — what tends to work instead, and what to ask for.