RNIB — Royal National Institute of Blind People
Advice and emotional support for blind and partially sighted people, and their families.
The RNIB Helpline handles practical questions and the harder emotional ones — sight loss is a bereavement as well as a diagnosis, and their counselling service exists for that.
Information is available in accessible formats as a matter of course.
RNIB Helpline
Advice, information and emotional support.
- United Kingdom
- Blind and partially sighted people
- Disabled people
- 0303 123 9999
Call the RNIB Helpline
Hours not confirmed
- Easy-read information available
- Charged at your standard rate
Checked 15 October 2026 against their own page
People contact them about: nothing feels worth it, depression, completely alone, illness and chronic pain.
Other organisations
- SamaritansFree, 24-hour listening for anyone who is struggling — you do not have to be suicidal to call, and you do not have to give your name.
- Pain ConcernA listening ear and practical information for people living with chronic pain.
- ShoutA free, 24/7 text service for anyone in crisis who would rather write than speak.
- The Silver LineA free, confidential line for older people, open every hour of every day, for information, friendship and advice.
Is something here wrong?
A number that no longer works is the most serious thing that can go wrong on this site. If you have tried one of these and it did not connect, please tell us and we will check it the same day.
We are not affiliated with RNIB — Royal National Institute of Blind People and we do not speak for them. This page describes their service as they publish it; their own site is always the authority.