Prisoners' Families Helpline
Free, confidential support for anyone with a family member in prison, or leaving one.
Having someone in prison is isolating in a way few other things are, and the practical questions — visits, money, release, housing — arrive alongside the emotional ones.
The helpline covers both, and it is free and confidential.
Prisoners' Families Helpline
Free support for families of people in prison.
- United Kingdom
- People in or leaving prison
- Carers
- 0808 808 2003
Call the Prisoners' Families Helpline
Free from any phone in the UK.
Hours not confirmed
- Free to call
- Freephone number
- You do not have to give your name
Checked 25 August 2026 against their own page
People contact them about: police, courts or prison, things are bad at home, money, debt or housing, completely alone, caring for someone.
Is something here wrong?
A number that no longer works is the most serious thing that can go wrong on this site. If you have tried one of these and it did not connect, please tell us and we will check it the same day.
We are not affiliated with Prisoners' Families Helpline and we do not speak for them. This page describes their service as they publish it; their own site is always the authority.