ERAN — עזרה ראשונה נפשית
Israel's emotional first-aid line on 1201, answered around the clock.
ERAN has provided anonymous emotional first aid since 1971, by phone, chat and text, staffed by trained volunteers.
The line is answered at every hour, and you do not have to give your name.
ERAN 1201
Anonymous emotional first aid by phone, 24 hours.
- Israel
- 1201
Call 1201
Open 24 hours, every day
- You do not have to give your name
- Charged at your standard rate
Checked 28 September 2026 against their own page
People contact them about: thinking about suicide, nothing feels worth it, depression, anxiety and panic, trauma and flashbacks, completely alone.
Other organisations
- SamaritansFree, 24-hour listening for anyone who is struggling — you do not have to be suicidal to call, and you do not have to give your name.
- Samaritans of Singapore (SOS)Singapore's 24-hour hotline on 1767, with a WhatsApp text service alongside it.
- Lifeline AotearoaA 24/7 telephone and text counselling service staffed by trained volunteers and counsellors.
- ShoutA free, 24/7 text service for anyone in crisis who would rather write than speak.
Is something here wrong?
A number that no longer works is the most serious thing that can go wrong on this site. If you have tried one of these and it did not connect, please tell us and we will check it the same day.
We are not affiliated with ERAN — עזרה ראשונה נפשית and we do not speak for them. This page describes their service as they publish it; their own site is always the authority.