TelefonSeelsorge
Germany's national telephone and online counselling service, free and around the clock, on two freephone numbers and 116 123.
TelefonSeelsorge has run since 1956 and is staffed by trained volunteers. It is free from any German phone, open every hour of every day, and does not appear on an itemised bill.
It is a listening service rather than a clinical one — you do not need a diagnosis, a referral, or a reason to call.
TelefonSeelsorge helpline
Free 24/7 listening support by phone.
- Germany
- 0800 111 0 111
Call TelefonSeelsorge
Free from any phone in Germany, 24 hours a day.
Open 24 hours, every day
- Free to call
- Freephone number
- You do not have to give your name
- Does not appear on an itemised bill
Checked 21 August 2026 against their own page
- 0800 111 0 222
Second TelefonSeelsorge line
A second freephone number for the same service — try it if the first is busy.
Open 24 hours, every day
- Free to call
- Freephone number
- You do not have to give your name
- Does not appear on an itemised bill
Checked 21 August 2026 against their own page
- 116 123
Call 116 123
The Europe-wide emotional support number, answered in Germany by TelefonSeelsorge.
Open 24 hours, every day
- Free to call
- You do not have to give your name
Checked 21 August 2026 against their own page
People contact them about: thinking about suicide, nothing feels worth it, depression, anxiety and panic, completely alone, a relationship has ended, worried about someone else.
Is something here wrong?
A number that no longer works is the most serious thing that can go wrong on this site. If you have tried one of these and it did not connect, please tell us and we will check it the same day.
We are not affiliated with TelefonSeelsorge and we do not speak for them. This page describes their service as they publish it; their own site is always the authority.