Telefono Azzurro
Italy's free national listening line, open 24/7, for children and adolescents and for adults worried about them.
Telefono Azzurro's Linea di Ascolto 1.96.96 is free, national, and answered around the clock every day of the week. The line states that it takes calls from children, adolescents and adults.
Read its own description of what it offers each group, though, and the adult side is counselling and support for families and adults on matters concerning childhood and adolescence — so an adult calling about a child is squarely who it is for. If you are an adult in crisis on your own account, Telefono Amico Italia is the line written for you.
Linea di Ascolto 1.96.96
Free 24/7 listening line for children, adolescents and adults.
- Italy
- 19696
Call 1.96.96
Free for children, adolescents and adults alike, 24 hours a day, seven days a week, from anywhere in Italy.
Open 24 hours, every day
- Free to call
Checked 25 August 2026 against their own page
People contact them about: thinking about suicide, nothing feels worth it, depression, completely alone, a relationship has ended.
Other organisations
- Telefono Amico ItaliaItaly's long-running listening line, staffed by trained volunteers, plus chat and email.
- SamaritansFree, 24-hour listening for anyone who is struggling — you do not have to be suicidal to call, and you do not have to give your name.
- Samaritans of Singapore (SOS)Singapore's 24-hour hotline on 1767, with a WhatsApp text service alongside it.
- Lifeline AotearoaA 24/7 telephone and text counselling service staffed by trained volunteers and counsellors.
Is something here wrong?
A number that no longer works is the most serious thing that can go wrong on this site. If you have tried one of these and it did not connect, please tell us and we will check it the same day.
We are not affiliated with Telefono Azzurro and we do not speak for them. This page describes their service as they publish it; their own site is always the authority.