Help in New Zealand

You do not have to be sure you are in crisis to use any of these. They are for anyone who is struggling, and for anyone worried about someone else.

If someone's life is in immediate danger

Call the emergency services in New Zealand:

111

Talk to someone now

1737, Need to Talk?

New Zealand's national free counselling line — call or text 1737 any time to speak to a trained counsellor.

1737
Call or text 1737
Free from any phone in New Zealand, 24 hours a day.
Open 24 hours, every day
- Free to call
- You do not have to give your name
Checked 26 August 2026 against their own page
1737
Text 1737
Open 24 hours, every day
- Free to call
- You do not have to give your name
Checked 26 August 2026 against their own page

Lifeline Aotearoa

A 24/7 telephone and text counselling service staffed by trained volunteers and counsellors.

Lifeline Aotearoa helpline

0800 543 354
Call Lifeline Aotearoa
Also reachable as 0800 LIFELINE.
Open 24 hours, every day
- Free to call
- Freephone number
- You do not have to give your name
Checked 1 August 2026 against their own page
4357
Text HELP to 4357
Open 24 hours, every day
- Free to call
- You do not have to give your name
Checked 1 August 2026 against their own page

Suicide Crisis Helpline

0508 828 865
Call the Suicide Crisis Helpline
Also reachable as 0508 TAUTOKO.
Open 24 hours, every day
- Free to call
- Freephone number
- You do not have to give your name
Checked 1 August 2026 against their own page

Youthline

Free support for young people in New Zealand by phone, text, email or webchat.

0800 376 633
Call Youthline
Open 24 hours, every day
- Free to call
- Freephone number
- You do not have to give your name
Checked 21 August 2026 against their own page
234
Text Youthline on 234
Free to text.
Open 24 hours, every day
- Free to call
- You do not have to give your name
Checked 21 August 2026 against their own page

OUTLine Aotearoa

An all-ages rainbow support line staffed by trained volunteers from LGBTQIA+ communities.

0800 688 5463
Call OUTLine
Also reachable as 0800 OUTLINE. Open every evening.
Every day 18:00–21:00
- Free to call
- Freephone number
- You do not have to give your name
Checked 1 August 2026 against an official government page

Child Helpline International

A network of child helplines in more than 130 countries, for anyone under 18 who needs someone to talk to.

Start a chat
Find your country's child helpline
Open 24 hours, every day
- Free to call
- You do not have to give your name
Checked 27 August 2026 against their own page

Other support in New Zealand

Find A Helpline

A free directory of verified crisis helplines in more than 130 countries, searchable by country and by how you want to talk.

Start a chat
Search helplines in your country
Detects your country automatically, and lets you filter by phone, text or online chat.
Open 24 hours, every day
- Free to call
- You do not have to give your name
Checked 27 August 2026 against their own page

International Association for Suicide Prevention

The global professional body for suicide prevention, which maintains a country-by-country index of crisis centres.

Start a chat
Browse crisis centres by country
Open 24 hours, every day
- Free to call
Checked 27 August 2026 against their own page

If you can't face a phone call

That is extremely common, and it is not a failure. There are text lines, chat services and email options that need no speaking at all.

Ways to get help without talking

Every number above was checked by a person against the provider's own page, and each shows the date it was last confirmed. How we check them. If something here is wrong, please tell us — we treat a dead crisis number as the most serious thing that can go wrong on Rise From The Edge.